Designing a good user interface is by no means a simple task, and usability testing can be hard to get right: some users are bolder than others, so what’s intuitive and discoverable to one person can be impenetrable and punishing to another. There’s no simple test that can tell you whether you fucked up.
But if you find yourself having to email your entire user base to explain how your site’s navigation works? Then you fucked up.
Worse yet, now you have to click on the chiclet in the top left of the screen, and then mouse all the way down into the middle of the screen just to choose your next function. Boo.
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mac reblogged this from dwineman and added:
I think Mobile Me...is designed by committee.
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lonelysandwich said:
In fairness, I don’t think the email was about explaining how to use that one feature. It was about announcing what’s new, and I think the new Cloud icon and popup taskswitcher are pretty discoverable and really cool.
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billwesterman reblogged this from dwineman and added:
click on the chiclet in the top left of the screen, and then mouse all the way down into the middle of the screen...
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dwineman posted this
