útilware.com

útilware.com
thoughts on design,
user experience,
technology, productivity,
drawing little robots,
and being too damn tall

by bill westerman
principal, co-founder,
and chief nerd at
create with context
silicon valley, usa

Consulting travel tip/true story: When airline 800 numbers are busy, hit 2 for Español and ask “¿Habla inglés?” (thx Boudreau for reminder)